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Simon was excellent. Very helpful and knowledgeable about his products. Installed new thermostat and furnace filter while he was here as well to fend off any potential problems.
Simon was prompt, efficient, and knowledgeable. Our fireplace was shutting down unexpectedly, and Simon diagnosed the defect right away and installed the replacement part within 10 minutes. We're very happy with Pro Ace and would call them again for our fireplace and boiler service/repairs.
Thanks For your kind feed back
Good prompt service. Friendly and knowledgeable technician.
Pro ace Team
I have a Services Call related Issue in March 2017 for the furnace cleaning. The cleaning did not happen on the day expected due to scheduling. A few days later the furnace did not start and the house has no heat, so I phoned the Owner Mr. Ali and complained about the missed service. Mr. ALi was able to help resolve it by personally involved in dispatching a technician to service it and get the heat back on. And I have promised that the scheduling issue would not be a problem for future.
Thanks for your Feed back. Our customers always come first. We appreciate your business and looking forward to doing business with you.
Pro Ace Heating and Air Conditioning Management
They were flexible with the appointment. The technician was courteous and was informative. Completed the work in good time and maintained the area clean.
Thanks for your Feed back. Pro Ace Heating and Air Conditioning Management
We were due for an annual High Efficiency Furnace service and hot water tank checkup. The company phoned and set up a Saturday morning convenient time within 10 days. Simon, the tech, arrived on time, was friendly, polite and efficient. he fixed an odd sound that had developed and finished up with some helpful advice and strategic information about both appliances.
The guys knew what they were doing. Very nice. Helped us understand what's wrong and the situation. Highly recommended.
We called Pro Ace Heating for a check up on our furance and to clean all our air ducks. We were very pleased with the services provided. They were very honest when explaining everything that needed to be done with the furance and in detail. We highly recommend this company to anyone out there looking for smart, honest and great services done. Thanks once again.Maria and Adelino Freitas
The HVAC tech that was sent to service our furnace was professional, knowledgeable, and courteous. I certainly recommend using Pro Ace for any of your HVAC needs! 🙂
I woke up freezing cold and needed to add a fuzzy blanket on top of my duvet. Called Acecare first thing in the morning and within 2 hours Ali S.was at my door. Fortunately he had a new motor in his truck and by early afternoon I was toasty warm again. With temperatures below freezing outside I am pleased to have a warm house to welcome my family and quests for my mothers 80th birthday party. Thank you Acecare and Ali for your prompt service. I have been a customer for many years and will continue to call for many of our household fixes. M. McLeod. Surrey. BC.