White Rock Furnace Repair First Principles

Client comfort comes first

We all know what it is like to suddenly be without heat.  It is not pleasant, but perhaps the worst part is contemplating how cold it will get in your house and how long it will last.  As we are well aware of this issue, we make every effort to come to the aid of anyone with a furnace malfunction.  Call us and the first person you will talk to is a friendly empathetic representative who will ask a few questions that may resolve the problem without having a technician come to the house.  In many cases we can get the furnace going again by trying a few quick fixes.  Failing this effort, we will dispatch one of our fleet of furnace repair vans with a licensed technician to your house in White Rock.

Furnace Repair White Rock Repair Clarity

What is important about clear and concise explanations?

Some companies may not offer written diagnoses and cost estimates.  This may easily lead to misunderstandings, if not faulty repairs.  The first thing our technicians do is check over the entire furnace until they have a clear understanding of what the problem is.  Then they explain the problem in clear and concise language and offer suggestions for its resolution.  Everything goes down on paper with costs clearly itemized.  The customer then signs off on the approval to begin work.  Then the heat comes back on!

Furnace Repair White Rock Main Considerations

The importance of solid guarantees

Pro Ace Heating and Air Conditioning guarantees all its work.  That goes without saying, but we will issue our guarantee.  That means we will do whatever it takes to fix the problem, such as returning again and again until it remains fixed.

How long will it take to get a repairman to my house (or office)?

Pro Ace Heating and Air Conditioning maintains a fleet of furnace repair vans and a crew of licensed technicians experienced in repairing every make and model of furnace from the very old to the very new.  Technicians remain on call to respond to people with furnace problems around the clock, 365 days a year.  The time it takes to arrive at your house in White Rock will be the time it takes to receive the work order and drive to your home.  If you live high in the upper levels on the White Rock area, that might be few hours depending on the time of day (in consideration of the traffic).  The bottom line is that we make every effort to be at the source of the problem as quickly as possible.

To book this service, simply contact us by calling at 604-293-3770