[et_pb_section fb_built="1" _builder_version="4.27.5" custom_margin="0px||||false|false" custom_padding="0px||30px||false|false" global_colors_info="{}"][et_pb_row _builder_version="4.27.5" background_size="initial" background_position="top_left" background_repeat="repeat" custom_margin="0px||||false|false" custom_padding="0px||||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text _builder_version="4.27.5" background_size="initial" background_position="top_left" background_repeat="repeat" hover_enabled="0" global_colors_info="{}" sticky_enabled="0"]Is your fireplace refusing to turn on when you need it most? Or maybe it works but not quite right due to common fireplace problems? A fireplace should be the cozy heart of your home, but when issues arise or safety concerns appear, it can quickly become a source of stress.
If you’ve searched for a fireplace not working or wondered whether it’s time to call a fireplace repair service, you’re not alone. Fireplace systems are more complex than they seem, and even small problems can lead to poor performance, higher energy bills, or safety risks.
That’s why professional inspection and repair matter. At Pro Ace, we help homeowners fix fireplace problems quickly, safely, and cost-effectively.
This blog covers the 10 most common fireplace problems, how professionals fix them, and when to call our certified Vancouver Fireplace professional.
Why Fireplace Maintenance Matters More Than You Think
A fireplace is not just a decorative feature. It is a working heating system involving combustion, ventilation, gas lines (for gas units), electrical ignition systems, and chimney exhaust pathways. When one part fails, the entire system suffers.
Routine fireplace maintenance and professional inspections:
Prevent unexpected breakdowns
Reduce fire hazards
Improve heating efficiency
Extend the life of your fireplace
Protect indoor air quality
Ensure compliance with safety standards
Many homeowners only call for help when the fireplace is not working at all. But proactive servicing costs far less than emergency repairs.
The Most Common Fireplace Problems (and How Professionals Fix Them)
1. Fireplace Not Working at All
One of the most common complaints we hear is simple: “My fireplace won’t turn on.”
This issue can stem from several causes, depending on your system type. For gas fireplaces, ignition problems, faulty thermocouples, or gas supply interruptions are common culprits. For electric fireplaces, wiring issues or damaged heating elements may be to blame. Wood-burning fireplaces may suffer from airflow or damper problems.
Fireplace troubleshooting steps homeowners try:
Checking the thermostat
Ensuring gas valves are open
Replacing remote-control batteries
While these steps sometimes help, persistent failure signals a deeper mechanical or electrical issue.
Professional solution:
Technicians inspect ignition systems, gas lines, control modules, and airflow components. They diagnose the root cause safely and restore function without risking gas leaks or electrical hazards.
2. Weak or Inconsistent Flames
If your fireplace is working but producing small or uneven flames, it’s not operating efficiently.
This is one of the more common gas fireplace issues and usually indicates:
Blocked burner ports
Improper gas pressure
Dirty pilot assembly
Faulty regulators
Weak flames reduce heating output and increase fuel waste.
Professional solution:
Certified technicians clean burners, test gas pressure, adjust regulators, and ensure proper combustion. After service, your fireplace delivers steady, strong flames and improved heating performance.
3. Strange Odors When Running the Fireplace
Unusual smells are never something to ignore. A burning dust smell may be normal after long periods of inactivity, but persistent odors could mean:
Gas leaks
Creosote buildup
Electrical overheating
Moisture inside the chimney
These conditions pose serious safety risks.
Professional solution:
A thorough fireplace safety check includes gas leak detection, chimney inspection, and internal component testing. Professionals eliminate hazards and ensure your system meets safety standards.
4. Excessive Smoke Inside the Home
Smoke entering your living space is a clear sign of ventilation problems.
Common causes include:
Blocked chimney flue
Damper stuck closed
Creosote buildup
Poor draft design
This is one of the most dangerous fireplace problems because smoke inhalation and carbon monoxide exposure can occur.
Professional solution:
Experts perform chimney inspections, remove obstructions, clean creosote, and ensure proper airflow. If structural modifications are needed, they recommend safe, code-compliant fireplace solutions.
5. Soot and Creosote Buildup
Wood-burning fireplaces naturally produce creosote, a flammable residue that accumulates in the chimney. Excess buildup increases the risk of chimney fires.
Signs include:
Black residue around the fireplace
Strong smoky odors
Reduced airflow
Professional solution:
Technicians perform professional chimney sweeping and internal inspections. This service is a critical part of preventive fireplace maintenance and long-term safety.
6. Pilot Light Keeps Going Out
For gas fireplaces, a pilot that won’t stay lit is a very common complaint.
Potential causes:
Faulty thermocouple
Dirty pilot assembly
Gas flow interruptions
Draft interference
DIY fixes often fail and can create unsafe conditions.
Professional solution:
A certified repair specialist cleans or replaces faulty parts and recalibrates the ignition system. Reliable ignition ensures consistent warmth and reduces gas waste.
7. Cracked Firebox or Damaged Components
Over time, heat exposure can crack refractory panels, damage seals, or warp metal components. This can lead to:
Heat escaping into wall cavities
Structural fire hazards
Reduced efficiency
Professional solution:
Experts inspect internal components and replace damaged materials with heat-rated, code-approved parts. This restores safety and performance.
8. Noisy Fireplace Operation
Clicking, rattling, or humming noises are not normal. These sounds may indicate:
Loose fans
Failing motors
Vibrating ducts
Worn-out bearings
Ignoring these signs can lead to a full system breakdown.
Professional solution:
Technicians diagnose mechanical issues and repair or replace moving parts. Quiet operation means your fireplace works smoothly and reliably.
9. Glass Fogging or Blackening
Gas fireplace glass should remain mostly clear. Foggy or blackened glass suggests incomplete combustion or ventilation problems.
Causes include:
Incorrect air-to-fuel ratio
Dirty burners
Blocked vents
Professional solution:
A professional fireplace repair service cleans burners, adjusts airflow, and restores proper combustion. You get a clean view of the flame and safer operation.
10. Rising Heating Bills
If your fireplace is running but your energy bills are climbing, efficiency is likely compromised.
Common reasons:
Poor insulation around fireplace inserts
Damaged dampers
Air leaks
Inefficient combustion
Professional solution:
Specialists assess efficiency, seal leaks, upgrade components, and recommend modern fireplace solutions that reduce operating costs.
The Importance of a Professional Fireplace Safety Check
Many fireplace problems remain invisible until they become dangerous. A professional fireplace safety check includes:
Full component inspection
Gas pressure testing
Ventilation evaluation
Combustion efficiency measurement
Structural integrity review
This proactive approach prevents costly breakdowns and ensures safe seasonal operation.
Why DIY Fireplace Fixes Can Be Risky in Vancouver
Many homeowners attempt DIY repairs after reading online fireplace troubleshooting tips. While basic cleaning or visual checks are fine, deeper repairs involve gas lines, electrical systems, and fire-rated materials.
Improper handling can result in:
Gas leaks
Electrical fires
Structural damage
Void manufacturer warranties
That’s why professional fireplace service isn’t just convenient, it’s essential.
How Pro Ace Solves Fireplace Problems to Vancouver Homes
At Pro Ace, we believe fireplace repair should be simple, transparent, and stress-free.
Our services include:
Comprehensive fireplace safety checks
Certified fireplace repair service
Chimney inspections and cleaning
Gas line testing
Component replacement
Efficiency optimization
We don’t just fix problems, we prevent them. Our Surrey fireplace technicians explain findings in clear language, recommend only necessary repairs, and ensure your system meets safety standards.
Whether you’re facing common fireplace problems or planning seasonal maintenance, Pro Ace delivers dependable fireplace solutions you can trust.
Signs You Need Professional Fireplace Service Now
Call a professional immediately if you notice:
Fireplace not working consistently
Strong gas or burning odors
Smoke is entering the room
Soot buildup around vents
Pilot light is repeatedly going out
Cracks in firebox panels
These warning signs should never be ignored.
Final Thoughts
Your fireplace should deliver comfort, efficiency, and peace of mind, not ongoing frustration or safety concerns. Many common issues, from ignition failures to ventilation problems, become costly and dangerous when ignored. With timely repairs, proper fireplace troubleshooting, and routine fireplace safety checks, most problems are easily prevented or resolved.
Professional service ensures your system operates efficiently and safely throughout the season. At Pro Ace, we provide dependable fireplace repair service and long-term fireplace solutions designed to protect your home and investment. If your fireplace is not working as it should, addressing the issue early is always the smartest decision.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" custom_padding_last_edited="on|desktop" _builder_version="4.27.5" _module_preset="default" background_color="#FFFFFF" custom_margin="0px||0px||false|false" custom_padding="0px|15px|60px|15px|false|true" custom_padding_tablet="0px||40px||false|true" custom_padding_phone="0px||40px||false|true" global_colors_info="{}"][et_pb_row _builder_version="4.27.4" _module_preset="default" module_alignment="center" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.27.5" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"]Frequently Asked Questions (FAQs)[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row custom_padding_last_edited="on|phone" _builder_version="4.27.5" _module_preset="default" background_color="#FFFFFF" module_alignment="center" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" custom_padding_tablet="0px||0px||false|false" custom_padding_phone="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_accordion open_toggle_text_color="#000000" open_toggle_background_color="#ffffff" closed_toggle_text_color="#000000" closed_toggle_background_color="#ffffff" admin_label="Accordion" module_class="bg-blue" _builder_version="4.27.5" _module_preset="default" toggle_text_color="#000000" toggle_level="h3" toggle_text_align="left" toggle_font_size="24px" body_text_color="#000000" background_color="#234982" text_orientation="left" custom_css_free_form=".bg-blue .et_pb_toggle:not(:last-child){|| background: #ffffff;|| border-bottom: 1px solid #f2f2f2 !important;|| border-top: 0 !important;|| border-right: 0 !important;||}||.bg-blue .et_pb_toggle.et_pb_toggle_close, .bg-blue .et_pb_toggle.et_pb_toggle_open {|| background: #ffffff;||}||.bg-blue h5:before {|| content: none !important;||}||.bg-blue h5, .bg-blue p {|| color: #000000 !important;||}||||.bg-blue h3:before{|| color: #234982 !important;|| font-size: 30px;||}||||" border_width_all="0px" global_colors_info="{}"][et_pb_accordion_item title="1. Does Pro Ace offer fireplace safety checks?" open="on" _builder_version="4.27.5" _module_preset="default" global_colors_info="{}"]Yes. We provide comprehensive fireplace safety checks that include system inspections, ventilation testing, combustion analysis, and leak detection to ensure your fireplace operates safely and meets current safety standards.[/et_pb_accordion_item][et_pb_accordion_item title="2. Does Pro Ace provide emergency fireplace repair?" _builder_version="4.27.5" _module_preset="default" global_colors_info="{}" open="off"]Yes. We offer priority service for urgent fireplace problems that may impact safety or comfort, such as gas odors, ignition failure, or ventilation concerns.[/et_pb_accordion_item][et_pb_accordion_item title="3. Can Pro Ace upgrade older fireplaces?" _builder_version="4.27.5" _module_preset="default" global_colors_info="{}" open="off"]Yes. We offer modern fireplace solutions, including efficiency upgrades, component replacements, and full system modernization for outdated or underperforming units.[/et_pb_accordion_item][et_pb_accordion_item title="4. Are Pro Ace technicians certified?" _builder_version="4.27.5" _module_preset="default" global_colors_info="{}" open="off"]All Pro Ace technicians are trained, certified, and experienced in fireplace repair, installation standards, and safety compliance. This ensures every repair is completed correctly and safely.[/et_pb_accordion_item][et_pb_accordion_item title="5. How do I book a fireplace repair service with Pro Ace?" _builder_version="4.27.5" _module_preset="default" global_colors_info="{}" open="off"]You can schedule service by contacting Pro Ace directly through our website or phone. Our team will arrange a convenient appointment and send a certified technician to your home.[/et_pb_accordion_item][/et_pb_accordion][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" custom_padding_last_edited="on|desktop" _builder_version="4.27.5" _module_preset="default" background_color="#FFFFFF" custom_margin="0px||0px||false|false" custom_padding="0px|15px|60px|15px|false|true" custom_padding_tablet="0px||40px||false|true" custom_padding_phone="0px||40px||false|true" global_colors_info="{}"][et_pb_row _builder_version="4.27.4" _module_preset="default" module_alignment="center" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.27.4" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.27.5" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"]Trust the Experts to Protect Your Home
Pro Ace’s certified technicians provide expert fireplace repair service and safety checks to keep your home safe and your fireplace running smoothly. Call today to book your appointment.[/et_pb_text][et_pb_button button_url="/contact/" button_text="Talk to a Pro Ace fireplace Expert" button_alignment="center" module_class="hover-white" _builder_version="4.27.5" _module_preset="default" custom_button="on" button_text_size="20px" button_text_color="#FFFFFF" button_bg_color="#234982" button_border_width="1px" button_border_color="#234982" button_border_radius="10px" button_font="|--et_global_body_font_weight|||||||" button_use_icon="off" background_layout="dark" custom_margin="30px||||false|false" locked="off" global_colors_info="{}"][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]
