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  • Avoiding a Repair Call: The Three Things to Check Before Calling a Professional

    Avoiding a Repair Call Nothing is worse than a repair call that could have been easily avoided.  An unnecessary hassle for the customer can often be avoided by quickly checking for these three common problems (believe us, they are far more common than you realize!) to see if they help resolve the problem.  It only takes a second, and will make life a whole lot easier, and help narrow down where the problem lies when your furnace, boiler, or heating system is not working correctly. First, and most common of all, is a thermostat problem.  If the thermostat is not working, there are often quick and easy solutions that do not require a repair technician.  First, for digital thermostats – check for an indicator light or symbol to see if it is working.  Not all digital thermostats have this indicator, but many do.  Consult your thermostat manual to be sure.  If you cannot find the light or indicator on your digital thermostat, then check the battery.  Many people forget that digital thermostats are usually powered by a battery, and that those batteries need to be replaced from time to time.  If this does not help, or if you have a manual thermostat, then try adjusting the heat (even by cranking it up, if only for a little bit) to test if the thermostat is working.  When you adjust it up, you should notice the heat come on.  If you don’t, then the thermostat might not be working and in need of repairs. Contact Pro Ace with your thermostat questions The second extremely common problem is the furnace not receiving any power.  This is usually because someone has turned off the light switch that powers the furnace (or boiler) room, and the switch needs to be turned back on.  The solution is simple – go and find the switch, usually on the inside or near the outside of your furnace or boiler room, and flick it back to the “on” position.  If that does not work, or if you do not have a furnace room power switch, then you might need to check the breaker for your home.  Try flipping the switch for your furnace room off and then back on, and see if it restores power.  If it works, fantastic, but if not then there may be a problem and it is time to call a professional at Pro Ace Heating and Plumbing. Finally, check for gas leaks.  You can usually smell a gas leak, or notice them in other ways, and it is important to take care of this immediately.  You will have to call a professional to help, but the first thing to do is to find the gas shut off valve.  This will be located near your furnace, outside it.  When the valve is parallel to the pipe, the valve is open and gas is flowing.  To shut it off, simply turn in 90 degrees to the valve is perpendicular to the pipe, thus shutting off the gas.  After, you will want to contact BC Fortis, or Pro Ace Heating right away to investigate the leak and make gas leak repairs.  Thanks to Pro Ace 24/7 gas, heating, and cooling emergency repair service, we can have a professional at your door, even in the middle of the night. Once you have finished all of the above, then check your system again.  If it is now working, congratulations, the problem is solved.  If the furnace is still not working properly, then the problem likely requires a trained gas technician to take care of it, and can be sent out anytime to help.
  • Our New Advanced Technology Furnace Inspection Go High Tech

    Furnace Inspection Technology The great benefit is to confirm that the furnace is operating safely and there is no sign of Carbon monoxide or any gas leaks also making sure is operating as manufacture specifications. Our new exclusive tablet technology will eliminate mistakes because any inconsistencies in an inspection report will automatically be flagged. Contact Pro Ace Heating and Plumbing with your furnace questions. To Read More Please Click on the picture
  • Our Big Summer Promotions!

    Pro Ace Heating and Plumbing Blog wants to take the time to discuss our big summer promotions in more detail, because they offer you exciting opportunities to earn Pro Ace Heating gift cards, win a free furnace or free hot water tank, and fantastic financing options on all new installations.  These outstanding promotions are coming out just in time for summer, and are available to everyone.  We want to take a minute to discuss each of them! Pro Ace Financing Plan For all new installations, Pro Ace Heating wants to offer you our amazing financing plan.  Pro Ace Heating and Plumbing offers one whole year with no interest and no payments!  This financing plan only takes a minute to apply, and almost every homeowner qualifies, and is designed to meet your budget.  It’s quick, it’s easy, and it’s confidential, and done through our partners at U.E.I. Financial.  Now, you don’t need to wait to get your brand new furnace, hot water tank, boiler, heat pump, or other heating system installed!  This is an entire year without having to worry about making a payment, and no worry about interest piling up. WIN A FREE FURNACE OR HOT WATER TANK Promotion That’s right – all summer long through September 30 of this year, Pro Ace Heating and Plumbing is giving you the chance to win a free furnace or free hot water tank for your home or business.  There is no purchase necessary, so even people who have never tried using Pro Ace before are eligible to enter the draw to win.  And if you have used Pro Ace before, you can increase your chances of winning, getting an additional ticket with the reference number from your recent Pro Ace service.  You can sign up for free by clicking here. Pro Ace Referral Program The Pro Ace referral program is a great way to earn hundreds of dollars in gift cards from Pro Ace Heating.  And it’s easy to do.  All you need to do is refer Pro Ace Heating and Plumbing to anyone (or everyone) that you know in the lower mainland.  And let us know about it, by calling or sending us an email.  When one of the people you referred us to uses one of our services, we send you a gift card.  You receive a $25 gift card for service and repair calls, a $50 gift card for hot water tanks and tankless systems, and an amazing $300 gift card for new furnace, boiler, heat pump, and air conditioner installations.  And there isn’t any limit on how many gift cards you can earn!  And as an added bonus, every referral gets you another ticket under your name for the ‘Win a Free Furnace or Hot Water Tank’ draw, for even more chances to win! These fantastic promotions are going on now, and you should take advantage of them.  Pro Ace Heating is dedicated to giving back to the community and people that have helped it succeed as a company, and we can’t wait to hear your call!